Terms & Conditions
All information contained herein is subject to change without notice.
BUYERS ACCEPTANCE OF DELIVERY OF THE PRODUCT CONSTITUTES BUYER'S ACCEPTANCE OF THE TERMS HEREIN. ANY ADDITIONAL OR DIFFERENT TERMS PROPOSED BY BUYER ARE HEREBY REJECTED IN THEIR ENTIRETY UNLESS EXPRESSLY ASSENTED TO IN WRITING BY SELLER'S AUTHORIZED AGENT.
Prepaid, Visa, Mastercard. Net 30 days from invoice date terms are available after credit approval. Credit terms may be revoked at any time, including after acceptance of purchase order. Accounts with invoices past due will be placed on "Credit Hold". A finance charge of 1.5% per month will also be applied to all past due invoices, not to exceed the maximum charge permitted by law. All collection expenses will be the responsibility of the buyer. Accounts are considered paid in full upon QA1's receipt of the full invoice amount plus collection fees and expenses incurred, if any. NSF checks, stop payment checks, chargebacks on credit cards, etc. are charged a minimum $25 fee. No deduction or credit may be taken for any reason unless a credit memo has been issued by QA1. Any unauthorized deduction will automatically put the account on credit hold. Special orders may require a 50% down payment. In the event of buyer using freight collect or 3rd party billing for freight, the buyer is ultimately liable for and agrees to pay all charges if said freight is billed back to QA1 for any reason.
DAMAGED SHIPMENTS / SHORTAGES
All QA1 shipments are F.O.B. our factory. Title passes from QA1 to the purchaser at the time of shipment. Carton shortages and damages must be claimed against the carrier at the time of delivery. To expedite processing of claims against the carriers, the customer must note damages on the bill of lading at the time of delivery, and promptly request an inspection by the carrier or its claims agent. If a shortage is found within the shipment it must be reported to QA1 in writing within five (5) business days of receipt of shipment. Claims should refer to the order number, invoice number, date of invoice, date of shipment, part number, description and carton count.
DROP SHIPMENTS & REFUSED PACKAGES
Drop shipments are charged a $15 service charge. A 20% restocking fee and all shipping costs are charged to the ordering party if a package is refused. No international drop shipments.
QA1 will issue a R.G.A. number for every return. Returns will not be accepted without the R.G.A. number. All authorized returns must have the R.G.A. number on all cartons and shipping documents. Returned product must be shipped prepaid -- collect shipments will be refused. Modified or used products are not eligible for return. Returns made within 90 days after invoice date are subject to a 20% restocking charge. No returns are accepted after 90 days. Freight charges are not refundable unless the merchandise is defective as determined by QA1. Special orders are not returnable.
WARRANTY / DISCLAIMER
QA1 warrants that the products will be free from defects in material and workmanship for one year from date of sale to the original purchaser. A limited lifetime warranty is offered on select shock absorbers. For registration and more information on the limited lifetime warranty, please visit www.QA1.net/Warranty. QA1 makes no other warranty of any kind, express or implied. QA1 shall have no obligation under the foregoing warranty where the defect is the result of improper or abnormal use, your negligence, vehicle accident, improper or incorrect installation or maintenance, nor when the product has been repaired or altered in any way. QA1's liability in the case of defective products subject to the foregoing warranty shall be limited to the repair or replacement, at QA1's option, of the defective products. Consequential or incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
In order to be eligible for service under this warranty, you must return the defective part to QA1 together with a R.G.A. number issued from QA1. Tag each item with the part number and the specific explanation of defect. We will inspect the part and determine: a) if it is eligible for repair or replacement; and, b) if so, whether to repair or replace it. All returns must be shipped prepaid to: QA1 Precision Products, Inc., RGA #__________, 9574 217th Street West, Lakeville, MN 55044.
THE BUYER UNDERSTANDS AND EXPRESSLY RECOGNIZES that racing parts, specialized street rod equipment, rod end bearings, and ALL parts and services sold by QA1 are exposed to many and varied conditions due to the manner in which they are installed and used. BUYER ACKNOWLEDGES that QA1 does not have full knowledge of the intended use of the goods, and BUYER WILL DEFEND AND INDEMIFY QA1 upon demand against all claims, actions, liability, loss and expense (including investigating expense and attorney fees incurred in litigation or because of threatened litigation) for any loss, damage or injury, either to a person or to property, resulting from the direct or indirect use of any QA1 products or inability by the buyer to determine proper use or application of QA1 products. With the exception of the limited liability warranty set forth above, QA1 SHALL NOT BE LIABLE FOR ANY CLAIMS, DEMANDS, INJURIES, DAMAGES, ACTIONS, OR CAUSES OF ACTION WHATSOEVER TO BUYER ARISING OUT OF OR CONNECTED WITH THE USE OF ANY QA1 PRODUCTS. MOTORSPORTS ARE DANGEROUS; AS SUCH, NO WARRANTY OR REPRESENTATION IS MADE AS TO THE PRODUCT'S ABILITY TO PROTECT THE USER FROM INJURY OR DEATH. THE USER ASSUMES THAT RISK.