One stock adjustment is allowed each calendar year by qualified distributors. Qualified distributors are allowed to return QA1 products that are in salable “as new” condition and in original packaging for up to 2.5% of the previous 12 month’s sales without penalty with an offsetting 2 for 1 order (minimum offsetting order is $1,000). Prior approval must be received from QA1. Once approval is granted, a R.M.A. number is issued and must appear on all shipping documents and cartons. R.M.A. numbers will not be issued until the required 2 for 1 offsetting order has been received. Stock adjustments must be shipped prepaid to QA1. There will be a 20% repacking fee charged for items returned in soiled or damaged cartons. Only items in the current catalog may be returned. When packaging stock adjustments, please handle with care as damaged merchandise will be scrapped or returned at customer option and expense. Used or damaged merchandise will not be considered in the calculation of the stock adjustment credit.

QA1 will issue a R.G.A. number for every return. Returns will not be accepted without the R.G.A. number. All authorized returns must have the R.G.A. number on all cartons and shipping documents. Returned product must be shipped prepaid — collect shipments will be refused. Modified or used products are not eligible for return. Returns made within 30 days after invoice date are not subject to restocking charges. Returns made after 30 days are subject to a 20% restocking charge. No returns are accepted after 90 days. Freight charges are not refundable unless the merchandise is defective as determined by QA1. Special orders are not returnable.

QA1 warrants that the products will be free from defects in material and workmanship for one year from date of sale to the original purchaser. QA1 makes no other warranty of any kind, express or implied. QA1 shall have no obligation under the foregoing warranty where the defect is the result of improper or abnormal use, your negligence, vehicle accident, improper or incorrect installation or maintenance, nor when the product has been repaired or altered in any way. QA1’s liability in the case
of defective products subject to the foregoing warranty shall be limited to the repair or replacement, at QA1’s option, of the defective products. Consequential or incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

In order to be eligible for service under this warranty, you must return the defective part to QA1 together with a R.G.A. number issued from QA1 and a copy of your receipt showing purchase within the past year. Tag each item with the part number and the specific explanation of defect. We will inspect the part and determine: a) if it is eligible for repair or replacement; and, b) if so, whether to repair or replace it. All returns must be shipped prepaid to: QA1 Precision Products, Inc., RGA #__________, 21730 Hanover Avenue, Lakeville, MN 55044.

QA1 will return all products covered under warranty to you by ground freight at QA1’s expense.  Any expedited freight is the responsibility of the customer.

THE BUYER UNDERSTANDS AND EXPRESSLY RECOGNIZES that ALL parts and services sold by QA1 are exposed to many and varied conditions due to the manner in which they are installed and used. BUYER ACKNOWLEDGES that QA1 does not have full knowledge of the intended use of the goods, and BUYER WILL DEFEND AND INDEMIFY QA1 upon demand against all claims, actions, liability, loss and expense (including investigating expense and attorney fees incurred in litigation or because of threatened litigation) for any loss, damage or injury, either to a person or to property, resulting from the direct or indirect use of any QA1 products or inability by the buyer to determine proper use or application of QA1 products. With the exception of the limited liability warranty set forth above, QA1 SHALL NOT BE LIABLE FOR ANY CLAIMS, DEMANDS, INJURIES, DAMAGES, ACTIONS, OR CAUSES OF ACTION WHATSOEVER TO BUYER ARISING OUT OF OR CONNECTED WITH THE USE OF ANY QA1 PRODUCTS. MANY ACTIVITIES AND PRODUCTS THAT MAY UTILIZE QA1 PRODUCTS ARE DANGEROUS; AS SUCH, NO WARRANTY OR REPRESENTATION IS MADE AS TO THE PRODUCT’S ABILITY TO PROTECT THE USER FROM INJURY OR DEATH. THE USER ASSUMES THAT RISK.

QA1 reserves the right to substitute equal or stronger materials at its discretion. QA1 reserves the right to change specifications and other information included in this catalog without notice. All information, data and dimension tables in this catalog have been carefully compiled and throughly checked; however, no responsibility for errors or omissions can be assumed. Some parts are not legal for sale or use in California on any pollution controlled motor vehicles. Teflon® and Kevlar® are registered trademarks of E.I. DuPont de Nemours & Co., Inc.